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How to Download Contacts From Microsoft Exchange to PST? Complete Solution

Published By Aswin Vijayan
Approved By Anuraag Singh
Published On October 4th, 2023
Reading Time 5 Minutes Reading
Category MS Exchange

Want to know how to download contacts from Microsoft Exchange to PST file? Then read this write-up which provides the complete solution to download Exchange database mailbox contacts to Outlook data file by using the manual and professional method described here.

Like other Exchange mailbox data items, contacts also plays a vital role in companies. Exchange database contacts store important information like – name, phone number, emails, zip code, client details, etc.. It helps them to build their network and preserve communication with employees and clients in the organization.

Users should always download Microsoft Exchange contacts to PST file to keep it safe and secure from Exchange Server crash, corruption, data loss, hardware/software failure, and many more reasons that may occur in the future.

To download Exchange mailbox contacts to Outlook data file, you can use the Exchange Management Shell as the manual solution, and SysTools EDB Converter software is used as the professional method.

Professional Method For How to Download Contacts From Microsoft Exchange to PST

EDB Converter software provides categories filter option which allow users to download the selected data items such as: contacts, emails, calendars, notes, journals, tasks from different Exchange mailboxes: archive, user, disconnected, legacy, shared to PST file in batch simultaneously with no loss of data.

Download Tool Purchase Now

This utility supports public folders and private mailboxes and load offline / dismounted Exchange database file. You can easily perform batch migration public folders Exchange 2013 and other versions of Exchange Server along with private mailboxes.

The Quick and Advance scan option of the tool removes corruption from the EDB file. By default, the .edb file goes through quick scan and it removes minimal corruption and to recover highly corrupted Exchange database file select advance scan.

There is no need to write any command and it doesn’t require any technical expertise to use this software because it provides graphical user interface which makes the job easier to download Microsoft Exchange contacts. You can easily export mailbox to PST Exchange 2010/2013/2016 and different file formats: MBOX, MSG, PDF, EML, HTML.

Key Features Of Automated Software

  1. Convert entire data from public and private EDB file
  2. Export corrupted Exchange database file to various file formats
  3. Preview Microsoft EDB mailbox data items before conversion
  4. Preserve on-disk folder hierarchy and keep metadata intact
  5. Category and date filter option export select Exchange mailbox items
  6. Provide option to remove email (SMIME/OpenPGP) encryption from Exchange mailboxes
  7. Compatible with all Windows OS, MS Outlook, and Exchange Server versions

Stepwise Method For How to Download Contacts From Microsoft Exchange to PST

Step 1: Download the professional software > Install > Launch it

install software

Step 2: Click on Add File button > Load offline Exchange database file > Click on Add button

select add file

Step 3: Preview Exchange mailboxes and data items > Click on Export button

preview edb mailbox data items

Step 4: Select Exchange mailboxes > Click on PST export option > Select advance settings

click all exchange mailboxes

Step 5: Select contacts from category filter option to download Microsoft Exchange contacts to PST file > Click on Save button

select contacts and click export button

Step 6: Select the browse button to set destination file path > Click on the export button

click export

Finally the Exchange contacts are exported from Exchange mailboxes to the PST file

Use Manual Solution For How to Download Contacts From Microsoft Exchange to PST

Before exporting/downloading the Exchange contacts to the PST file, the primary thing that you have to do is provide the “Mailbox Import Export” role. It provides permission to export the EDB contacts to the Outlook data file.

Insert the command given below to assign role:

mailbox import export role powershell command

After providing the export role, create the shared folder where you save the exported resultant file and assign read/write permission to the Exchange Trusted Subsystem security group in that folder.


Enter the Exchange Management Shell cmdlet given below to download Microsoft Exchange contacts to PST file:

command to download exchange mailbox contacts

The command given above successfully export/download EDB contacts to Outlook data file.

Limitation Of Manual Method

  1. Requires In-depth knowledge and technical skills
  2. Risk of data loss during downloading the EDB mailbox contacts
  3. PowerShell cmdlet only export contacts from single Exchange mailbox
  4. Manaul solution doesn’t work properly with damaged Exchange mailboxes

In order to resolve all problems, you can use the automated wizard given in above section which helps users to export Exchange mailbox contacts in bulk without any data loss.

Also Read:

  1. How to Export Email From Exchange 2010? Get the Solution
  2. How Do I Recover A Deleted Mailbox In Exchange 2010? Quick Solution

Bringing It All Together

Now you have complete information on how to download contacts from Microsoft Exchange to PST. The manual solution is useful only to export contacts from a single Exchange mailbox to the Outlook data file. So, it is recommended to use the advanced solution that helps you to export multiple Exchange contacts from different mailboxes and data items to PST and other file formats in a hassle-free way.